Nigel Dufty brings extensive technical expertise and customer support experience to TBS Safety as a Helm Support Specialist. With a bachelor’s degree in Computer Science and Psychology from the University of Victoria, Nigel supports and implements Helm CONNECT for TBS Safety’s customers, ensuring seamless integration and optimized usage. He previously worked at Helm Operations as a Client Services Associate, Quality Analyst, and Business Analyst, gaining in-depth knowledge of Helm CONNECT. Born and raised in Victoria, B.C., Canada, Nigel leverages his technical background and problem-solving skills to deliver exceptional customer support and effective solutions.