KEY PERFORMANCE INDICATORS
How do you measure your company's performance?
Metrics are essential for establishing goals and for measuring your company's performance.
What's a metric? A metric according to Merriam-Webster is a standard of measurement.
In your case we measure performance. Specifically, we assess the health and safety performance of your vessel-based and shore-side employees. We assess these criteria:
We use a system that involves our observations, your employees feedback via oral and written questionnaires, observations, non-conformities, near miss and incident reports to give you a graphical picture of your safety culture. We start with a baseline and then re-assess twice a year - each time assessing your organization against desired actions, atittudes and behaviors and then providing you and your employees with ways to improve.
Our goal is to provide you with the input and tools to allow for continuous improvement within your company. The Towing Safety Management System that we develop for your organization is designed to meet the requirements of ISM, AWO RCP and Subchapter M. We have incorporated TMSA 2 into it and the improvement process will allow you to achieve high standards of vessel management and continuous improvement. This program is comprised of 12 elements:
- Management, Leadership and Accountability
- Recruitment and Management of Shore-based Personnel
- Recruitment and Management of Vessel Personnel
- Reliability and Maintenance Standards
- Navigational Safety
- Cargo, Ballast and Mooring Operations
- Management of Change
- Incident Investigation and Analysis
- Safety Management
- Environmental Management
- Emergency Preparedness and Contingency Planning
- Measure, Analysis and Improvement
The Self-Assessment Program is comprised of four stages. By faithfully adhering to our TSMS you will achieve the aims and goals of Phase 1. Each phase is laid out for your company to work through and Tug & Barge Solutions will provide the expertise to allow you to continuously improve. The end result will be improved safety and environmental awareness.